Terms of service.

Artwork Design Timeline:

Flowers will be handpicked by our design team to ensure quality right from the start. Then we begin drying the flowers in silica, duration is dependent on the specific flowers (usually ranging from 2-4 weeks). Next, we move into our layout and final design in regards to the agreed upon design style with you and your designer. You will work with the same designer from start to finish, making sure your artwork’s essence is captured correctly!

You should be receiving your artwork approximately 12 weeks from when Namastay Flowers receives your flowers to begin the preservation process. Expedited options are available, please reach out to us hello@namastayflowers.com.

Shipping Process:

Namastay Flowers packages each piece of artwork with extreme care, and we rely on USPS Priority Mail.

However, once it is in the hands of USPS, we are unable to accept responsibility for your artwork during transit. Any issues/questions that arise during shipping should be directed to USPS Customer Care at 1-800-275-8777.

Artwork Longevity:

Some degree of yellowing and/or “ambering” may occur over a period of time. Exposure to UV light significantly speeds up this process, which is why we ask that you keep your artwork(s) away from direct sunlight (outdoors, by windows, etc).

Returns:

We have our design team spend quality time with each client to ensure satisfaction of the product that will be received. Purchases are not able to be returned since each item is hand created with the client’s specifications. Contact us for any questions or concerns hello@namastayflowers.com.